Information We Collect: We collect personal information that you voluntarily provide to us when you fill out web forms, request customer service, make a purchase, or opt in to receive text messages. This information may include your name, phone number, email address, physical address, and service details.
How We Use Personal Information: We use your information to provide requested sales and customer support services, deliver product updates or appointment confirmations via SMS, process transactions, and improve our offerings.
Who Personal Information Is Shared With: We do not sell, rent, or trade your personal data. We only share personal information with trusted service providers who assist us in operating our business and serving you (such as billing or web hosting platforms), strictly bound by confidentiality agreements.
SMS Consent & Sharing Policy: No mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS TERMS OF SERVICE
Message Types: By opting in to receive SMS messages from NW Luxury Spas & Stoves via web forms, phone, or other channels, you agree to receive text messages regarding sales inquiries, customer service follow-ups, service request completions, and appointment reminders.
Message Frequency: Message frequency may vary depending on your interactions with us.
Cost Disclosures: Message and data rates may apply.
Opt-Out Instructions: You may opt out at any time by texting STOP to any message you receive from us.
Help & Support: For assistance, text HELP to any message, or visit our website at www.nwluxuryspas.com.
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